Legal
Privacy Policy
Privacy Policy
Effective Date: July 25, 2026
Welcome to Faye Entertainment (“we,” “our,” or “us”). We are committed to protecting your privacy and handling your personal information responsibly.
This Privacy Policy explains how we collect, use, store, and protect your information when you use our website, mobile applications, and services, including the VirtualKick platform.
1. Information We Collect
We may collect:
* Full name
* Email address
* Username
* Country or region
* Date of birth (where required)
* Profile information
* Login credentials
* Device and browser information
* IP address
* Usage analytics
* Payment transaction details (processed securely through third-party payment providers)
* Support messages and communications
We do not store your complete payment card information.
2. How We Use Your Information
We use your information to:
* Create and manage your account
* Verify your identity
* Provide platform services
* Process purchases
* Deliver digital products
* Improve platform performance
* Detect fraud and abuse
* Provide customer support
* Send important account notifications
* Comply with legal obligations
3. Cookies
We use cookies and similar technologies to:
* Keep you signed in
* Improve security
* Remember preferences
* Measure website performance
* Analyze traffic
* Personalize your experience
You may disable cookies in your browser, although some features may not function properly.
4. Payment Processing
Payments are securely processed through authorized third-party payment providers. We do not store complete payment card numbers on our servers.
5. Data Security
We implement reasonable technical and organizational measures to protect your information against unauthorized access, loss, misuse, or disclosure. However, no internet transmission or electronic storage system is completely secure.
6. Data Retention
We retain your information only for as long as necessary to:
* Maintain your account
* Provide services
* Resolve disputes
* Comply with legal requirements
* Prevent fraud
7. Third-Party Services
We may use trusted third-party providers for:
* Authentication
* Payment processing
* Analytics
* Cloud hosting
* Email delivery
* Customer support
These providers process information according to their own privacy policies.
8. Children’s Privacy
Our services are not intended for children under the minimum age required by applicable law. If we learn that we have collected personal information from a child without appropriate consent where required, we will take reasonable steps to delete that information.
9. Your Rights
Depending on your location, you may have the right to:
* Access your personal information
* Correct inaccurate information
* Delete your account
* Request data portability
* Object to certain processing
* Withdraw consent where applicable
10. International Users
Your information may be processed and stored in countries other than your own. We take reasonable steps to protect your information in accordance with applicable laws.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Continued use of our services after changes become effective constitutes acceptance of the updated policy.
12. Contact Us
For privacy-related questions, please contact us through the official contact page available on our website.